FAQ
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  • Are you manufacturer ?

    Yes. We are manufacturer located in FOSHAN China. 
  • What is your main product?

    We can supply aluminum windows and doors system (including profile, hardware, accessories, glass) as well as the finished products ready for installation.
  • If I need sample, could you support?

    We can supply you with the sample for free, but the delivery charges will be covered by our customers. For avoiding the misunderstanding, it is appreciated if you can provide the International Express Account for Freight Collect.
  • How do you charge the mold fee?

     Incase we need to open new mold for your ordered profiles ,the mold fee will be refounded to customers when your order quantity reaches a certain amount.
  • How can I get my price from you?

    It is based on buyer's specific requirement, so pls provide below info to help us quote exact price for you.
     1) The drawing of your project schedule to show the windows and doors dimensions, quantity and type; 
     2) Frame color; 
     3) Type of glass and thickness (single or double or laminated or others,tempered or normal) and color (clear, tinted, reflective, Low-E or others, with Argon or without).
  • Are you supplying standard sizes of windows/doors or customised products ?

    Both are available. We have our own designed windows/doors series, and we also supply customised products for lots of end customers,developers and builders.
  • What is your warranty? What can we do in case of problems?

    10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
  • Is there any price difference between powder coating and anodizing ?

    Yes, there is little difference. Different surface finish will make little different cost difference.
    We recommend you to choose anodized finish if the house is near salt water for long-effective corrosion resistance,but powder coating will be better if the house is far away from salt water.
     
  • How to install when the goods are arrived?

    We will provide install drawing for you before loading.
     
  • What is your payment terms?

    Normally, 30% - 50% of total amount by T/T as deposit and balance before delivery. 
     
    We warmly welcome you if you have any plan to come China, we sincerely invite you to visit our factory in FOSHAN(Beside Guangzhou) China. 
    Contact information: +86 18312434682  Angel Young  /  +86 15521245316  Jim

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Contact Person:Jim
Phone:+86-15521245316
Email: minimalism_jim@163.com

Contact Person:Angel Young
Phone:+86-18312434682
Email:minimalism_angel@163.com

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